Last Updated: August 6, 2026
At SW&D (Saltwater & Diesel), every item is made to order specifically for you once your order is placed. Because our products are custom printed on demand, we are unable to restock or resell returned merchandise.
Please read this policy carefully before placing your order.
All products sold by SW&D are produced only after an order is placed.
For this reason, we do not accept returns or exchanges for:
We strongly encourage customers to review product descriptions, size charts, and color selections before completing their purchase.
Customer satisfaction is important to us.
If your order arrives:
please contact us within 30 days of receiving your order.
To process your request, please email us at: elevatedleggingsco@gmail.com
Include:
If the issue is confirmed, we will arrange either:
at no additional cost to you.
If your package is lost during transit, please contact us within 30 days after the estimated delivery date.
We will investigate the shipment with our fulfillment partner and shipping carrier.
If the package is confirmed lost, we will provide either:
depending on the circumstances.
Customers are responsible for providing an accurate shipping address.
If an incorrect or incomplete address is provided and the package is returned to our fulfillment facility, additional shipping charges may apply to resend the order.
If the order has already entered production, we cannot modify the shipping address.
If a shipment is returned because it was not claimed by the customer, we can resend the package after payment of the applicable reshipping fee.
Packages returned and left unclaimed for an extended period may no longer be available for reshipment.
Because each product is custom-made, we generally do not accept returns requested for personal reasons.
Examples include:
However, if you believe there is an issue with your order, please contact us and we'll do our best to help.
Every product page includes a detailed size guide.
Customers are responsible for selecting the correct size before placing an order.
Unfortunately, we cannot offer free exchanges or refunds for incorrectly selected sizes.
If you are unsure about sizing before ordering, please contact us and we'll be happy to assist you.
Actual product colors may vary slightly due to:
Minor color differences are considered normal and do not qualify for a refund or replacement.
Orders may only be canceled before they enter production.
Since our fulfillment process begins quickly, cancellation requests cannot be guaranteed.
If you need to cancel your order, please contact us immediately after placing it.
Approved refunds will be issued to the original payment method used during checkout.
Depending on your payment provider, refunds may take 5–10 business days to appear in your account.
Shipping charges are generally non-refundable unless the refund is due to our error or a confirmed manufacturing issue.
Customers residing in Brazil may have additional return rights under applicable local consumer protection laws.
If eligible, requests must be submitted within 7 calendar days of receiving the product and will be reviewed in accordance with local legal requirements.
The following items are not eligible for return unless they arrive damaged, defective, or incorrect:
If you experience an issue with your order, we encourage you to contact us before filing a payment dispute or chargeback.
Our support team is committed to resolving legitimate concerns quickly and fairly.
If you have any questions regarding this Return & Refund Policy, please contact us.
SW&D (Saltwater & Diesel)
Email: elevatedleggingsco@gmail.com
We typically respond within 1–2 business days.
