Shipping policy

Shipping Policy

Last Updated: August 6, 2026

At SW&D (Saltwater & Diesel), every product is made especially for you after you place an order. We partner with Printful, our trusted print-on-demand fulfillment provider, to produce and ship each item with care. Because every order is custom-made, our fulfillment process differs from traditional retail stores that ship from existing inventory.

By placing an order with SW&D, you acknowledge and agree to the shipping terms outlined below.

Order Processing

All of our products are made to order.

Once your order has been placed, it enters production before it can be shipped.

  • Processing Time: 2–5 business days
  • Orders are processed Monday through Friday, excluding major holidays.
  • Processing times may be slightly longer during holiday seasons, promotional events, or periods of high order volume.

Please note that processing time is separate from shipping time.

Shipping Time

After your order has been fulfilled, it will be shipped to your selected delivery address.

Estimated delivery times for standard shipping are:

Destination Estimated Delivery
United States 4–10 Business Days*
Canada 5–12 Business Days
United Kingdom 5–10 Business Days
Europe 5–12 Business Days
Australia & New Zealand 6–15 Business Days
International 7–20 Business Days

*Delivery estimates include shipping transit only and do not include production time.

Please understand that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated during checkout based on several factors, including:

  • Product type
  • Order quantity
  • Package weight
  • Shipping destination
  • Shipping method selected

Customers will always see the final shipping cost before completing their purchase.

Multiple Item Orders

Some orders containing multiple products may arrive in separate packages.

This happens because products may be produced at different fulfillment facilities depending on product availability and production capacity.

If your order ships separately, you will receive tracking information for each shipment.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.

Please allow 24–48 hours for tracking information to become active after receiving your shipment notification.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us immediately at: elevatedleggingsco@gmail.com

If production has not yet started, we may be able to update your address.

Once production has begun or the order has shipped, we cannot guarantee address changes.

Orders returned because of an incorrect or incomplete address may require additional shipping charges before they can be reshipped.

Lost Packages

If your tracking information indicates that your package has been lost during transit, please contact us as soon as possible.

We will work with our fulfillment partner and shipping carrier to investigate the issue and determine the appropriate resolution.

Claims for packages lost during transit should be reported within 30 days of the estimated delivery date.

Delayed Deliveries

Although we strive to meet all estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Carrier delays
  • Customs inspections
  • High seasonal shipping volume
  • Transportation disruptions
  • Natural disasters
  • Other unforeseen events

SW&D cannot guarantee delivery dates and is not responsible for delays caused by third-party shipping carriers.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other government fees.

These charges are determined by your local customs authority and are the responsibility of the customer.

SW&D does not control these fees and cannot predict their amount.

Damaged or Incorrect Orders

If your order arrives:

  • Damaged
  • Defective
  • Misprinted
  • Incorrect

please contact us within 30 days of receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photos showing the product and the problem

If the issue is confirmed to be caused during production or fulfillment, we will arrange a replacement or refund where appropriate.

Returned Shipments

Packages returned because they were:

  • Unclaimed
  • Refused
  • Undeliverable
  • Sent to an incorrect address provided by the customer

may require additional shipping charges before they can be shipped again.

Shipping Restrictions

While we ship to many countries around the world, shipping availability depends on carrier services and destination restrictions.

Certain countries or regions may be temporarily unavailable due to legal, customs, or carrier limitations.

Questions About Your Order?

If you have any questions regarding shipping, delivery, or tracking, our support team is here to help.

Email: elevatedleggingsco@gmail.com

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing SW&D. Every order is printed just for you, and we appreciate your patience while we create and deliver products made specifically for your order.